About

We’re a web content consultancy based in Melbourne, with clients across Australia. We’ve been operating since 2006 as Dey Alexander Consulting, changing our name to 4 Syllables in mid-2011.

For more about what we do, see our services.

Our team

Dey Alexander, Principal Consultant

Dey created the content for her first website in 1993. Since then, she’s worked in a range of roles on all kinds of web projects—from small sites to very large ones. Her experience spans a wide range of user experience design methods.  For the last 6 years her focus has been on the intersection between content and the user experience.

Dey is a member of the Information Architecture Institute, Usability Professionals Association, and Computer-Human Interaction Special Interest Group. She co-founded the Web Accessibility Network for Australian Universities and recently set up the Web Content Managers’ Forum.

Roger Smith, Senior Consultant

Roger works on our design research and evaluation projects and writing projects. He has many years experience in information technology, starting his career as a librarian, working for several years as a systems programmer and then moving into technical writing and instructional design. He has worked on projects for Origin Energy, Telstra, the major banks, state and federal government departments and higher education.

Ralph Johnstone, Senior Writer

Ralph is a copywriter specialising in long copy.  A trained journalist, he has 25 years’ experience writing for newspapers, magazines, books, radio advertisements, documentaries and the web. We welcome Ralph as the newest member of our team.

Jackie McKerrell, Writer

Jackie is a web writer who joined our team in 2010. She is a published creative writer and is studying part-time for a Diploma in Professional Writing and Editing.

Our partner, Vision Australia

We work with Vision Australia to help make the web more accessible for people with disabilities. We offer workshops as part of Vision Australia’s education program and collaborate on projects and other activities.